SERVICE / SUPPORT

Our non-stop service and support during and after final installation are what sets Direct Fitness Solutions apart from the rest of the industry.  At Direct Fitness Solutions, we will not stop until the customer is 100% satisfied with their purchase.

Direct Fitness Solutions commitment to service is unsurpassed in our industry.  While our competitors shrink their service departments or outsource to someone else, we are growing the number of Service Technicians in the field to over a dozen!  We back our commitment to our customers with a 24 hour service response from the time of a request to the time we show up in your facility. 

-We work on Precor, LifeFitness, True, Cybex/Tectrix, Paramount. etc.
(primarily commercial grade machines)

-Our techs have a combined experience in the fitness repair field of over 30 years.

-We perform service in Illinois, Wisconsin & Indiana.

-We service both commercial &residential customers.

-Service response time of 24 hrs.

-We stock mainly the most used parts from the manufacturers to decrease
downtime of equipment.

-Our services include service calls & preventative maintenance.